Training Course Content

Training Courses

We run a wide range of face to face courses which are free for carers registered with Devon Carers.

If you are referred for a course after a Carers Assessment, our training team will contact you to discuss available dates. If you would like to self-refer for a course please contact the training team via our helpline 03456 434 435 – they will confirm if there are spaces available. It is essential to book your place on a course. No booking is guaranteed until you have received confirmation from our training team.

Assertive Communication (Self Referral or by Carers Assessment)

This workshop will focus on how to communicate with other people, looking specifically at how best to get the outcomes you need.  The purpose of the workshop is to enable you to identify the situations when you find it difficult to be assertive and to find techniques that help you get your needs met.

The course will:

  • Consider what is meant by “assertiveness”
  • Think about the situations in where it is difficult to be assertive, and why
  • Look at different ways of communicating and consider which work best for everyone
  • Explore techniques that enable more assertive communication

Becoming More Confident And Safer Online (Self Referral or by Carers Assessment)

Would you like to become more confident when using technology? Do you know your WiFi from your 3G? Would you like to ensure your information is safe?

Please bring your own device to this course.

The course will:

  • Discuss the meaning of digital terminology
  • Show you how to resolve common problems
  • Cover how to keep you and your information safe online
  • Help you to become more confident using technology

Caring For Carers (Self Referral or by Carers Assessment)

This course is aimed at unpaid carers to help them manage their caring role and stay well. Carers will discover what type of carer they are and how this impacts on their caring role. It will help carers to manage stress, look at the impacts of caring and find coping strategies to maintain a better life balance. Carers will be able to put together a contingency plan. Carers will also look at their communication styles and develop assertiveness techniques.

The course will:

  • Identify the type of carer you are and how this impacts on your caring role and relationships
  • Look at and identify the stress in your life and how it affects you – do you look after your own needs?
  • Discover how coping strategies can help manage the stress in your life – what you do now and what you could develop
  • Look at how to communicate with others – is it always effective?
  • Learn new ways to communicate and be assertive
  • What is a contingency plan? Do you have one – find out and start to plan your own

Carer Support Sessions (Self Referral or by Carers Assesment)

Session 1 – Being a Carer

  • Looking after yourself as a carer
  • A balancing act and keeping all wheels turning
  • Keeping your thoughts positive
  • Looking at your goals and how to achieve them
  • Relaxation

Session 2 – What we say … and what we mean

  • What stops us saying what we mean?
  • How we communicate
  • Knowing our limits
  • Working in partnership with healthcare services
  • Relaxation

Session 3 – Thoughts, feelings and behaviours

  • The effects of stress
  • Influencing our thoughts, feelings and behaviour
  • Challenging difficult thoughts
  • Action planning

Cookery Course (Self Referral or by Carers Assessment) (One Off Course)

This course is aimed at carers who are new to cooking or struggling to understand the basics.
This course will:

  • Give you the opportunity to identify the problems you have with cookery
  • Provide you with tips to resolve your cookery problems
  • Provide advice for simple and healthy meal planning

Dementia Made A Little Bit Easier (Self Referral or by Carers Assessment) 

This is a short course for those who are caring for someone with dementia.

The course will:

  • Identify the types of dementia
  • Explain how to differentiate between the forms of dementia and why this is important
  • Cover language and communication – including tone of voice and vocabulary
  • Establish causes of agitation including pain, fear, depression, hunger, boredom and noise
  • Cover environmental factors – how those with dementia are affected by colour, patterns, depth perception and mirrors and how this relates to eg food intake, clothes, carpets and sheets
  • Explain delirium and how acute medical problems affect those with dementia

Everyday Internet (Self Referral or by Carers Assessment)

Is the internet a mystery to you? Would you like to know what it does and how you can use it to do everyday tasks?

Please bring your own device to this course.

The course will:

  • Provide an over view of the internet
  • Show you how to carry out internet searches
  • Show you how to shop online safely
  • Teach you how to bank online safely
  • Teach you how to book an appointment safely

First Aid (Self Referral or by Carers Assessment)

This practical course will cover how to support a casualty who:

  • Is unconscious breathing/not breathing
  • Is chocking
  • Is bleeding
  • Has fallen
  • Has head injuries

I.T Sessions (Self Referral or by Carers Assessment)

These self contained courses will help you to better understand your own device (smart phone, tablet, laptop) can do. These sessions will provide you with the skills and confidence to use you own device enabling you to make more time for yourself. Please note that devices will not be repaired at any of the sessions.

Keeping In Touch With Friends And Family On Your Device (Self Referral or by Carers Assessment)

Your computer, tablet, or smart phone provides lots of opportunities to keep in touch with friends and family.

Please bring your own device to this course.

The course will:

  • Teach you how to send/receive emails
  • Show you how to communicate with friends/family via What’s App
  • Look at the different social media apps re: Facebook/Twitter etc

Money Management Online (one off course)

Find out how to safely save and manage your money online (Self Referral or by Carers Assessment)

The course will:

  • Cover online banking
  • Show you how to switch utility providers
  • Help you find the best interest rates
  • Show you how to pay bill online

Please bring your own device (e.g. smartphone, tablet or laptop) to this course.
NB Devices will not be repaired at any of the sessions.

Managing Your Own Anger (Self Referral or by Carers Assessment)

This workshop will focus on your experience of anger – both our own and the anger of others close to us.  The purpose of the workshop is to enable you to consider ways to manage your response to anger in that are beneficial to you and your relationships.

The course will:

  • Consider what anger is and its place in our range of emotions
  • Allow time to think about how your anger is triggered and how you express it
  • Reflect on your experience of anger in others, how it affects you and how you respond to it
  • Consider changes you might want to make in order to express your anger more constructively
  • Think about how you might be able to respond differently to the anger of others

Mental Health Awareness (Self Referral or by Carers Assessment)

This course will focus on the mental health issues you experience as a result of being a carer. We will not look at diagnosis as the trainer is not qualified in this area.

The course will:

  • Use lived experience to explore the range of causes, behaviours, limitations and expectations of those with a range of mental health issues.
  • Share experience and practice of providing care and support, exploring what works and what could be best practice
  • Look at the stress of constantly dealing with crisis and the effect this can have on relationships 

Mindfulness (Self Referral or by Carers Assessment)

An introductory course using mindfulness as an aid to everyday health, well-being and in supporting recovery.

The course will:

  • Cover mindful practices involving sitting, lying down and gentle movement
  • Bring attention to your sensations, emotions and thoughts
  • Help with managing stress and enhancing wellbeing in daily life
  • Provide tips on applying mindfulness to daily life

NB Whilst mindfulness can be helpful in managing depression and anxiety, this course is not recommended for people who are currently experiencing an episode of clinically diagnosed anxiety, depression or other psychiatric illness

Moving People Safely (Self Referral or by Carers Assessment)

This is an introductory course which outlines the principles and importance of importance of correct manual handling

The course will:

Demonstrate activities where one carer is present:

  • Assisting the cared for to stand from sitting/sit from standing
  • Assisting the cared for with walking
  • Assisting the cared for to walk with the use of a walking stick and a walking frame
  • Using a transfer-board to move the cared for from chair to chair, chair to commode, wheelchair to/from car
  • Moving a wheelchair over level ground
  • Negotiating a kerb with a wheelchair – up and down
  • Assisting the cared for from wheelchair to car/car to wheelchair
  • Learning how to load/unload a wheelchair into/out of a car

Demonstrate activities where two carers are present:

  • Assist the cared for to stand from sitting/sit from standing
  • Assist the cared for to walk with the use of a walking stick
  • Assist the cared for to walk with the use of a walking frame

Resilient Relationships (One Off Course) (Self Referral or by Carers Assessment)

This course explores how relationships may change as a result of caring for someone close.

The course will:

  • Explore the management of emotional, physical and practical changes in relationships
  • Discuss how good relationships can be maintained
  • Give space to discuss relevant issues
  • Provide tips to help manage change and resources to take away for further support

Sleep and Relaxation (Self Referral or by Carers Assessment) (One Off Course)

This is an informal course providing practical hints and tips to promote a good night’s sleep.
The course will:

  • Identify the issues which cause poor sleep patterns
  • Offer practical tips and strategies to promote sound sleep
  • Include a short relaxation session

Stress Management (Self Referral or by Carers Assessment)

This workshop will focus on the stress you experience as a result of being a carer and the many ways in which this can impact upon your life. The workshop allow you to identify the specific causes of stress in your daily life and identify ways to reduce and manage that stress.

The course will:

  • Consider what is meant by stress
  • Identify the effects of stress – in terms of physical and emotional feelings and the ways in which we behave
  • Consider changes that can be made to reduce stress
  • Look at how to manage unavoidable stress 

Understanding Autism Spectrums (Self Referral or by Carers Assessment) (One Off Course)

This course is aimed at unpaid carers wanting to expand existing skills and further develop knowledge of managing austism spectrums.

This course is for carers supporting those with autism who are over 18.

The course will:

  • Cover the skills used to support individuals with autism spectrum conditions
  • Focus on sensory triggers and meltdowns
  • Use group work to embed practical strategies

A question and answer session is included in the course.

How will face to face training benefit me?

How do I enrol on a course?

Training Course Dates & Venues

© 2019 Westbank. All Rights Reserved.