Have you ever worried what might happen if you suddenly became ill or had an accident whilst you were out? How would you let people know that someone is dependent on you for care?
Our Alert Card gives you the peace of mind that steps are taken to ensure the safety of the person you care for.
What is the Alert Card?
The Alert Card is designed to be carried in your purse, wallet or handbag. A handy credit-card size, it identifies you as a carer so that if you find yourself in an emergency situation where you are unable to inform people yourself, the card will be used to alert a 24-hour emergency call centre that the person you care for might need help.
It has been agreed with Devon & Cornwall Police that they will recognise the Devon Carers Alert Card as identification for being an unpaid carer. If you the person you care for pays their council tax to Torbay Council or Plymouth Council please see below:
How do I apply?
Return the correct form to us at the address provided; alternatively you can email the form. Please be aware that email is not a secure method, so please only use this method if you are happy to do so.
Alternatively, you can request a form to be sent to you by contacting us via our webchat – click the ‘ask’ button on our homepage. Give us your name, address, telephone and date of birth – by providing these details you are giving consent for us to register you on our database.
Our webchat is available Monday to Friday 8am-6pm, Saturday 9am-1pm.
We recommend you download our contingency plan to fill out and keep in your home. Please download here.
For more information on the alert card click here.
This card is for unpaid carers only. If you are a volunteer or paid carer you will need to contact the organisation you volunteer or work for to provide you with a letter or ID you need to travel.
If the person you care for pays their council tax to Torbay Council please visit Torbay Carers Service https://www.torbayandsouthdevon.nhs.uk/services/carers-service/
If the person you care for pays their council tax to Plymouth Council please visit Caring For Carers https://www.improvinglivesplymouth.org.uk/our-services/caring-for-carers
During Coronavirus (COVID-19) please ensure you follow all Government guidance as an unpaid carer, click here