Alert Card

Have you ever worried what might happen if you suddenly became ill or had an accident whilst you were out? How would you let people know that someone is dependent on you for care? Our Alert Card gives you the peace of mind that steps are taken to ensure the safety of the person you care for.

What is the Alert Card?

The Alert Card is designed to be carried in your purse, wallet or handbag. A handy credit-card size, it identifies you as a carer so that if you find yourself in an emergency situation where you are unable to inform people yourself, the card will be used to alert a 24-hour emergency call centre and they will ring your nominated contacts on your behalf.

How do I receive an alert card?

When you complete a Devon Carers emergency plan (sent in your welcome pack), nominate your emergency contacts and send it back to us, you will receive your alert card.

If you haven’t got the emergency plan form, you can either contact us and we will send you a copy, or you can download them and fill them out here.
Then simply return the form to us at our freepost address: Freepost RRYT-SASA-HZXZ, Devon Carers, Westbank HLC, Farm House Rise, Exminster, Exeter, EX6 8AT.

Alternatively, you can email the form. Please be aware that email is not a secure method, so please only use this method if you are happy to do so.

You can also request a form to be sent to you by contacting us via our webchat – click the ‘ask’ button on our homepage.  Give us your name, address, telephone and date of birth – by providing these details you are giving consent for us to register you on our database.

Our webchat is available Monday to Friday 8am-6pm, Saturday 9am-1pm.

Alternative suppliers of alert cards

If the person you care for pays their council tax to Torbay Council please visit Torbay Carers Service

If the person you care for pays their council tax to Plymouth Council please visit Caring For Carers