We enable unpaid carers to maintain their own health, wellbeing and independence; and to care safely, confidently and effectively. We provide carers with the information and advice they need in their caring role. We help carers find support in their community and from local community organisations. In everything we do we are led by carers, ensuring they have choice, control, and a voice as expert partners in care.
We are led by carers
To us, carers are at the heart of everything we do. We are continuously looking at ways we can improve our service, acting upon advice and feedback from carers as well as professionals. We believe that carers should be acknowledged as experts in care for their loved one and it is our role to support them in their caring role.
Many of our team are carers, or have been carers in the past and can draw upon their own life experiences, as well as receiving up-to-date training, in their support of carers.
We are innovative, pioneering and focussed on quality
In 2015 Devon Carers was one of seven UK organisations selected to receive government funding to pilot new ways of delivering peer support. In 2016 we received a Cabinet Office Centre for Social Action award for this work. In 2017 Devon Carers achieved national recognition when it was awarded the Carers Trust Centre of Excellence award for its work with both adult and young carers.
There are different ways you can get in touch with Devon Carers, by phone, Live Chat through Pubble (which is with our Advice Line Team) or through The pod. We’re here to help you. Just Ask.
Monday to Friday: 8am – 6pm
Saturday: 9am – 1pm
If you see Pubble or Ask on the website, it is our Advice Line Team. Where you can chat safely and privately with us here at Devon Carers.
Chat with our helpline Monday- Friday 8am-6pm & Saturday 9am-1pm
Before COVID-19 there were approximately 85,000 unpaid carers in Devon, but it is estimated that this has risen to over 120,000 due to increased issues which carers are facing during the pandemic.
This is a very difficult time for unpaid carers and Devon County Council have responded by providing funding to ensure that carers (who have not been identified as having eligible needs before as part of their Health and Wellbeing Check) are able to take a break from their caring role. This can be in the form of funding towards activities such as gardening, art and crafts, mindfulness, exercise or it may help carers to start a new hobby.
If you are 18 years or over and care for an adult, by applying for the new fund you could receive a minimum payment of £50, which may increase to £100 or more depending on your caring circumstances. For more information read more.
We would love to hear your feedback on our current website. Please fill out our quick survey to help us improve our service.
Carers UK Survey – Carers’ experiences of the coronavirus (COVID-19) pandemic15th September 2020
New arrangements for accessing PPE in Devon23rd July 2020
A right to paid carer’s leave – make the case to Government!3rd July 2020
Carers FAQ’s answered over the Government’s latest easing of lockdown guidance26th June 2020
