Carer friendly communities
What is a Carer Friendly Devon Community?
We are working with organisations and businesses across the county to raise awareness of unpaid carers and their contribution to their community.
As organisations and businesses sign up to become a Carer Friendly Devon Community Supporter we will ask them to:
- Undertake carer awareness training to understand better the role of an unpaid carer.
- Consider what they can do to support carers to make life a little easier for them.
- Help us to raise awareness of carers.
- Join in events such as Carers Week
How will I know if somewhere is Carer Friendly?
All of our supporters will display our Carer Friendly Devon logo as a window sticker and or poster, look out for it in your community.
The Carer Friendly Devon logo confirms the supporter has an understanding of carers and has a carer friendly attitude.
Parking at hospitals
You can use your ID card to access subsidised parking at many of the acute hospitals in the area when visiting with the person you care for. Most acute hospitals now operate an ANPR (Automatic Number Plate Recognition) parking and so it is important to check with the hospital how their scheme operates.
Royal Devon and Exeter Hospital
Please see the hospital website for the latest information https://royaldevon.nhs.uk/our-sites/royal-devon-and-exeter-hospital-wonford/ under ‘Car parking on site’
If you are regularly visit with the person you care for, you can also apply for a 12-month travel pass https://rdestaff.apcoa.co.uk/ which will mean that you don’t have to validate your parking each time. Instructions of how to apply for the 12-month travel pass are available from here.
North Devon District Hospital
Please see the hospital website for the latest information
https://www.northdevonhealth.nhs.uk/services/barnstaple-special-care-unit/car-parking/ under ‘Free parking for registered carers’
Please see the hospital website for the latest information
https://www.torbayandsouthdevon.nhs.uk/visiting-us/torbay-hospital/getting-here/parking/ under ‘Concessions – free parking’
University Hospitals Plymouth Hospital (Derriford)
Please see the hospital website for the latest information https://www.plymouthhospitals.nhs.uk/parking-at-derriford
These schemes are regularly updated so please check with the hospital you are visiting for the latest details.
See below for a list of Carer Friendly Places
Devon Cycle Hire
Sourton Down, Okehampton, EX20 4HR
Tel: 01837 861141
A cycle hire centre with direct access onto The Granite Way – enjoy some time seeing Dartmoor by bike on an easy traffic-free trail.
20% off hire costs with your Carer Friendly card – booking advisable
20% off hot drinks with your Carer Friendly card.
Hands on me
Tel: 07806 934442 / 01404 45917
Heather Foundling-Hawker is a qualified sports therapist, reflexologist and personal trainer; she is also an unpaid carer.
Often day to day stress and the inability to relax and unwind can benefit from a deep relaxing yet refreshing massage. Please get in touch for prices offered to carers.
The Practice Rooms. Castle Street, Exeter, South Beach Spa, Exmouth and online.
Tel: 07957 556856
Jessica is very happy to offer discounted services for carers in Devon. With experience as a Mindset and Emotional Wellbeing Coach, she has helped clients with anxiety, stress, depression and unhealthy habits.
Her services help carers to have some well needed “me” time, while learning how to better cope with their life challenges.
The Bookery, 21 High Street, Crediton, EX17 3AH
Tel: 01363 774740
Community owned book shop offering a diverse programme of events & activities. They support the development of the literature infrastructure of the South West, addressing social isolation & meeting identified needs in the community.
Business /organisation name: Bay Care Group
Address: 49 Torquay Road, Paignton, Devon, TQ3 3DT
Tel: 01803 710002
Domiciliary care agency covering Torbay and parts of Devon. Bay Care are a five star rated business who focus on what matters most – caring for the elderly and vulnerable in the community. They pride themselves on caring compassionately for clients in their own homes. They specialise in: care of older people, support for young adults, complex care services, companionship and end of life care.
Business /organisation name: Chilliwinter
Tel: 07912 946574
Their mission is to light up your everyday lives, with thoughtfully designed, high quality handmade gifts. Choose a well-deserved treat for yourself, a thank you for someone special, or to mark a special occasion.
15% off all online purchases made by carers registered with Devon Carers.
Business /organisation name: Cygnet Training Theatre
Address: New Theatre, Friars Gate, Exeter, Devon, EX2 4AZ
Tel: 01392 277189
A drama school and theatre. We host workshops, performances and hire for the community as well as our training programme for actors.
- Carer entry is free when accompanying a disabled person to workshops.
- 50% discount for a carer when accompanying the person you care for, to a Cygnet Company production and; 20% discount to a visiting company’s production
Business /organisation name: Killerton House – National Trust
Address: Killerton House, Killerton, Exeter, Devon, EX5 3LE
Tel: 01392 883189
Killerton House is a National Trust property on the edge of Exeter. It covers 6,400 acres of land and has 50 staff and 400 volunteers. Open all year round. Food and beverage facilities are onsite.
- Carer can visit for free, with the person they care for, upon producing their Carer Passport
- Wheelchairs available during normal opening times (on a first come first served basis).
- 10 x designated accessibility spaces approximately 75 metres from visitor reception.
- Off-road Tramper vehicle available for hire on Tuesdays.
- Buggy rides available from the car park to the house.
- Staff and volunteers available to help.
- Free visit for carers (without the person they care for) during Carers Week.
Business /organisation name: Parental Minds CIC
Address: 44 Willow Walk, Honiton, Devon, EX14 2FX
Peer support and counselling to carers who are supporting others with their mental health. This is virtual, phone, texting or face-to-face and is offered in 1:1 or groups, whichever you prefer
Business /organisation name: Proud2be
Address: Shelia Robb House, Oak Place, Newton Abbot, Devon, TQ12 2EX
Tel: 0333 772 1187
Their vision is for a world where all people are safe, free and proud to be themselves
Proud2Be support LGBTQ+ (lesbian, gay, bisexual, trans and/or questioning+) people, in Devon and beyond, to lead empowered, fulfilled and authentic lives.
When registering with Proud2Be there is an option to identify yourself as an unpaid carer. Proud2Be can provide support with help to register with Devon Carers.
Business /organisation name: Tamar Energy Community
Tel: 0800 233 5414
Tamar Energy Community is a not for profit, community owned social enterprise run by their members. They provide independent energy advice and support, develop community owned renewable energy projects, and are working to understand how local people can gain greater benefit from the changing energy market.
They provide independent energy advice and support, develop community owned renewable energy projects, and are working to understand how local people can gain greater benefit from the changing energy market.
Business /organisation name: Tavyside Health Centre
Tavyside Health Centre
Abbey Rise, Tavistock PL19 9FD
North Rd, Lifton PL16 0EH
Tel: Tavyside: 01822 613517 / Lifton Surgery: 01566 784788
Tavyside Health Centre has a long tradition of providing high quality and comprehensive primary healthcare services for patients within its community.
Business /organisation name: The Printworks
Address: Kingdon House Community Association, Pym Street, Tavistock, Devon, PL19 0AW
Tel: 01822 615259
The Printworks hire rooms for community use at very reasonable rates; from one-off meetings, to regular and long-term bookings. The Printworks is a place to go for courses, groups, activities and events for the whole community.
Business /organisation name: Tavistock Memory Café
Address: The Anchorage Centre, TASS, Chapel St, Tavistock PL19 8AG.
Tel: 01392 688888
A warm welcome awaits…
Their aim is to provide locally based support and information to those living with dementia, their family, carers, and friends.
There is a Café Cat Robopet in residence for you to meet!
Memory Cafe sessions run on the second and fourth Saturday of each month.
Business /organisation name: Unique by Nature
Address: Thrushelton Mill, Lewdown, Okehampton, Devon, EX20 4QY
Tel: 01566 783545
Based in deepest Devon – Unique By Nature offers charming ceramics, amazing art works and reimagined furniture. Delivering creative workshops for individuals and small groups, all set in a glorious hidden away rural setting
Peaceful Pottery Workshops. Jacqui is particularly keen to welcome carers to her pottery workshops.
- £5 discount for carers.
- Bespoke packages for groups of carers available for those who wish to have a session together
Business /organisation name: Crediton Library
Address: Crediton Library
Tel: 01363 772578
Crediton Library is open five days a week and is fully accessible to all, with off-road parking, including disabled space. Aside from a wide range of fiction and non-fiction book titles, the library offers audiobooks to borrow which can all be issued using the self-service points.
The library has a small study area with free Wi-Fi, including 8 public access computers, which are free to use for up to 2 hours each day, plus printing, photocopying and scanning facilities. There are a range of regular events for all ages, both social and various informal learning activities, such as Baby Bounce and Rhyme, knitting group, Lego Club and reading groups for adults and younger readers.
Business /organisation name: Unite Carers In Mid Devon
2 Bridge Street, Tiverton, Devon. EX16 5LY
Tel: 01884 257511
Charity providing support for carers of all ages
Business /organisation name: Barton Surgery
Address: Barton Terrace. Dawlish, Devon. EX7 9QH
Tel: 01626 888877
The Barton Surgery is a GP practice in Dawlish
Business /organisation name: Lloyd’s Lounge
Address: Catherine Square’ City Centre, Exeter, EX11DY
Tel: 01392 431879
Licensed cafe lounge bar.
Open 7 days a week, serving breakfast, Lunch and Tapas.
Fresh Coffee, Hot beverages, Wine, Beers and Cocktails.
Business /organisation name: Ottery Help Scheme
Address: The Station, Mill Street, Ottery St Mary, EX11 1AH
Tel: 01404 813041
Ottery St Mary and district Help Scheme aims to help anybody in need.
They offer such services as; community transport, befriending advice and support to local residents where it is needed. They unite and mobilise the goodwill of the community.
Business /organisation name: Speccies
Address: 90 South Street, Exeter, EX1 1EN
Tel: 01392 966124
The friendly team offer everything from basic single vision glasses, to varifocals and prescription sunglasses.
- 20% discount on production of your Carer Passport.
- Private appointments to suit you and the person you care for.
- Dog friendly
Business /organisation name: Pawsome of Topsham
Address: 77 Fore Street, Topsham, Devon, EX3 0HQ
Tel: 01392 688888
Pawsome of Topsham is a hub for anything and everything your dog or cat may need – and all with green credentials where possible.
They offer high-quality yet affordable pet food and goodies.
Grooming appointments in a fully-equipped pet spa on-site and stylish outdoor wear and homewares.
Business /organisation name: Drovers Lifts
Address: Drovers View, Shortlands Lane, Cullompton, EX15 1HE
Tel: 01884 34615
Drovers Lifts provide and install through floor lifts and stair lifts.
5% discount on their products with your Carer Friendly card.
Business /organisation name: Coldharbour Mill
Address: Uffculme, Cullompton, EX15 3EE
Tel: 01884 840960
A leading informative industrial heritage site, their mission is to educate and inspire future generations. A great day out for all members of the family.
Carers can visit for free, with the person they care for, upon producing their Carer Passport. Alternatively, carers can receive 20% discount when visiting without their cared for person on Static & Production Day admission, upon producing their Carer Passport.
Business /organisation name: Teignmouth Library
Address: Fore St, Teignmouth, TQ14 8DY
Tel: 01626 774646
A lovely place where there are Books, DVD and spoken word available to borrow. Activities and events run throughout the year.
Business /organisation name: Dawlish Library
Address: 1 Lawn Hill, Dawlish, EX7 9PY
Tel: 01626 862529
Dawlish Library is a welcoming community space where you can borrow books, DVDs and audiobooks, and meet lots of people at the library’s regular events.
Business /organisation name: Dogberry & Finch
Address: 15 St James Street, Okehampton, EX20 1DJ
Tel: 01837 657563
A warm and welcoming bookshop in the heart of Okehampton selling a wide selection of books for all ages and interests.
The bookshop is fully wheelchair-accessible with a portable ramp for the shop entrance and a shop layout designed to allow access throughout for wheelchair users and prams.
They provide a comfortable seat for a cared for person so carers can browse.
Business /organisation name: Ivybridge Caring
Address: The Community Room, The Watermark, Ivybridge, PL21 0SZ
Tel: 01752 891928
Ivybridge Caring is a voluntary organisation with a mission to promote the independence, physical and mental well-being of older and isolated people within the area of Ivybridge, Cornwood, Lutton, Sparkwell & Harford.
Ivybridge Caring’s aim is to provide free services such as regular home visits offering support and companionship, help shopping or going out and some Carer relief.
Business /organisation name: Westbank
Address: Farm House Rise, Exminster, EX6 8TJ
Tel: 01392 824752
Westbank aims to promote and improve the health and wellbeing of people in the local community, across Devon and beyond. Services include day care, child care, community café.
Business /organisation name: Postcards Café
Address: 50 The Strand, Exmouth, EX8 1AL
Tel: 01395 487100
Independent dog-friendly cafe opened February 2022 in Exmouth! Our menu and our decor celebrate our love of Devon and love of travel, so come and visit us on The Strand for sweet and vegetarian savoury treats, including many inspired by those we’ve enjoyed around the world.
Business /organisation name: Redlands Primary Care
Address: Redlands Primary Care, Crediton, Joseph Locke Way, Crediton, EX17 3FD
Redlands Primary Care, Thorverton, The Bury, Thorverton, EX5 5NT
Tel: 01373 727111
They provide comprehensive NHS primary care services to help you manage your health and well-being. Their aim is to provide a high quality, caring and personal health care service to their whole patient population by:
· Putting patients at the centre of what they do
· Having a highly qualified and trained multi-professional integrated primary Healthcare Team
· Offering their services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit
Business /organisation name: Energy Hair
Address: Darts Farm, Clyst St George, Exeter, EX3 0QH
Tel: 01392 211817
They are a local hairdressing salon based just outside of Exeter, located within Darts Farm. They look forward to looking after you at the salon for some much deserved time out.
Business /organisation name: Studio East Hair and Beauty
Address: 1 East Wonford Hill, Heavitree, Exeter, EX1 3BS
Tel: 01392 273453
Hair styling & beauty services for ladies, men & children. Bridal make overs, massage, nails, botox, eye enhancements, hair removal & reflexology. Accredited GTi beauty training.
Business /organisation name: Headway Devon
Address: X Centre, Commercial Road, Exeter, EX2 4AD
Tel: 01392 211822
Headway Devon exists to ensure that when a person’s life is turned upside down by brain injury, they get the help and support they need and deserve.
Business /organisation name: Fursdon House
Address: Fursdon, Cadbury, Exeter, Devon, EX5 5JS
Tel: 01392 860860
Historic Fursdon House near Exeter in the Devon countryside offers a luxury self-catering holiday cottage, available for short breaks and long weekends, as well as visits to it’s historic manor house, garden and tea room.
Free entry to a carer who is supporting someone to come and visit.
Business /organisation name: Anne Robson Trust
Address: Units A3 & A4 Mindenhall Court, 17 High Street, Stevenage SG1 3UN
Tel: 0808 801 0688
We offer support to people who are dying, and their family, friends & colleagues by:
· Working closely with NHS Hospitals to help them set up teams of volunteers to sit with dying patients
· Providing support in the months, weeks and days before someone dies via our phone service, community hubs and workshops.
We offer free telephone support to carers caring for someone who is nearing the end of their life.
Business /organisation name: Cumberland Grange Care Home
Address: Cumberland Way, Exeter, EX1 3ZU
Tel: 01392 357270
Cumberland Grange Care Home in Exeter is a stunning purpose-built facility for people living with dementia or residential care. Our home also offers respite care for those in need of a short break.
Now welcoming residents, our experienced and highly qualified team delivers high quality care, giving people quality support that exceeds expectations in beautiful surroundings. We ensure individuals remain in control of their lives – working within the philosophy of person-centred care, the care team supports each individual in making their own decisions and choices regarding daily life and social activity.
Business /organisation name: VIP Cosmedics
Address: Ground Floor, Twyford House, Kennedy Way, Tiverton, EX16 6RZ
Tel: 07773 016664
Vicki offers a range of cost effective treatments including beauty treatments, facials, permanent makeup, medical tattooing, skin rejuvenation and more.
Carers can get 15% off treatments.
Business /organisation name: Tiverton Laser Clinic
Address: Ground Floor, Twyford House, Kennedy Way, Tiverton, EX16 6RZ
Tel: 07773 016664
Vicki and Lee offer a range of laser treatments including facials, tattoo removal, hair removal, skin treatments and more.
Carers can get 15% off treatments.
Business /organisation name: ABC Service
Address: 69 West Street, Tavistock, PL19 8AJ
Tel: 01822 613154
ABC Service has been running since 2009 providing business and home computer support and computer repairs. We expanded into graphic design services and then into printing services from 2011 onwards and then finally telecom services for businesses including FTTP and VoIP solutions.
Business /organisation name: House of Marbles
Address: The Old Pottery, Pottery Road, Bovey Tracey, TQ13 9DS
Tel: 01626 835285
House of Marbles is a visitor attraction in Bovey Tracey, South Devon with two shops, a glassblowing studio, a restaurant and several small museums. Our main business is to produce quality vintage & traditional toys, games, gifts and books. We’ve been around since 1973, supplying customers worldwide with our own unique range, designed at our Head Office in Bovey Tracey.
Carers can get 10% off coffee and cake upon showing a valid Carers ID Card. We are also wheelchair accessible.
Business /organisation name: Castle Drogo – National Trust
Address: Castle Drogo Drewsteignton, EX6 6PB
Where dramatic architecture meets innovative family home. A 20th century castle overlooking the Teign Gorge.
Business /organisation name: Recovery Devon
Address: Torridgeside Link Centre, Higher Gunstone, Bideford, EX392DG
Tel: 07394 367679
- A community interest company who create opportunities for Recovery in Devon.
- We support Recovery and wellbeing; both as a personal vision and as an underpinning value base to promote radical change in mental health attitudes and provision.
- A partnership, including people with lived experience of mental health issues and their supporters and family, alongside mental health practitioners.
- Supported by the Devon Partnership Trust
Business /organisation name: South Hams CVS
Address: The Mansion, 36 Fore Street, Totnes, TQ9 5RP
Tel: 01803 862266
South Hams Community and Voluntary Services (CVS) helps local voluntary and community groups to flourish. We are a support and development organisation, promoting and encouraging local voluntary activity. We do this by providing a range of services, often in partnership with other members of Devon Voluntary Action.
Business /organisation name: Imperial Medical Practice
Address: 45-49 Imperial Road, Exmouth, EX8 5QS
Tel: 01395 280362
Imperial Medical Practice is a GP surgery in Exmouth.
Business /organisation name: Itemdrop Ltd
Address: 11 Marine Place, Seaton, EX12 2QJ
Tel: 01297 21935
Itemdrop Ltd was founded by a husband and wife team (and our 3 children) in 2013, and has grown from our love for all things gaming to what it is today. We are a “bricks and clicks” business so as well as an online retailer, we trade from our bricks and mortar shop in East Devon. Everything from 1980s gaming to modern consoles, board games to tabletop gaming, models to creative hobbies, merchandise to electronics, if it’s something geeky or cool, we’re interested (either buying it or selling it). Trading online means we are competitive on pricing and punch well above our weight to give our customers the best deals possible. We love what we do and you can see this when you drop into our shop premises.
Business /organisation name: Mandy’s Must Haves
Address: 6A Fore Street, Seaton, EX12 2LA
Tel: 01297 691448
Boutique jewellery and gift shop. Ladies Italian clothes and accessories. Fair trade silver jewellery. Elegant, fantasy and quirky gifts.
Business /organisation name: Seaton Post Office
Address: 19 Harbour Road, Seaton, EX12 2LX
Tel: 01297 21713
Post office, newsagents and stationers.
Business /organisation name: Seaton Town Council
Address: Marshlands Centre, Harbour Road, Seaton, EX2 2LT
Tel: 01297 21388
Seaton local government.
Business /organisation name: Barnstaple Town Council
Address: Barum House, The Square, Barnstaple, EX32 8LS
Tel: 01271 373311
Barnstaple local government.
Business /organisation name: Barista Fourteen
Address: 14 Cross Street, Seaton, EX12 2LH
Tel: 01297 23063
A local independent coffee shop in Seaton.
Business /organisation name: Taste of Devon Butchers
Address: 18 Fore Street, Seaton, EX12 2LA
Tel: 01297 20915
Taste of Devon Butchers started in 2020 in a small butchery unit at Riverside Way and in 2022 expanded into a retail shop at 18 Fore Street, Seaton.
We offer a wide range of top quality, fully traceable, local produce and we also deliver locally or you can click and collect.
Business /organisation name: Owl and Pyramid Bookshop
Address: 10 Fore Street, Seaton, EX12 2LA
Tel: 01297 598030
A local independent bookshop in Seaton.
Business /organisation name: Living Needs
Address: Mill Road, Barnstaple, EX31 1JQ
Tel: 01271 374600
Your Centre for Independent Living Solutions – North Devon’s leading bathroom design and installation company. Easy access baths and showers for the elderly, disabled and less mobile. Showroom with extensive range of daily living aids and mobility equipment. Trusted NHS Provider. Disabled access and bathroom facilities available.
Business /organisation name: R.E.D.S
Address: 2, The Square, Seaton, EX12 2NX
Tel: 07738 559606
A local independent second-hand furniture shop in Seaton.
Business /organisation name: Seaton Tramway
Address: Harbour Road, Seaton, EX12 2NQ
Tel: 01297 20375
Seaton Tramway operates narrow gauge heritage trams between Seaton, Colyford and Colyton in East Devon’s glorious Axe Valley, travelling alongside the River Axe estuary through two nature reserves and giving an unrivalled view of the abundant wading bird life.
Carers can discreetly identify themselves when purchasing tickets and can receive a reduced ticket fee.
We will also be providing 2 respite days a year where carers can enjoy the Tramway for free.
Business /organisation name: Kingsbridge Library
Address: Ilbert Road,
Tel: 01548 852315
Kingsbridge Library serves the market town of Kingsbridge and the many surrounding villages. It is located near the main car park and bus station, with easy level access.
We are able to offer the opportunity for respite stays to Devon Carers at The Writers Block in Kingsbridge, Devon.
The Writers Block is a 3-bedroom apartment above the Library in Kingsbridge, in the very heart of the town adjacent to the market square with an allocated parking space. The accommodation sleeps up to 4 people with 1 x double bedroom and 2 x single rooms, a fully equipped kitchen with a dishwasher, fridge freezer and an open plan living area with dining table and smart tv. Please note that the apartment is on the first floor with no lift or ramp access. We would like to offer the flat for 2 – 3 night stays subject to availability (avoiding key school holiday dates). To book the stays please send the details of the carer’s wishing to book to email@example.com and a member of our team will contact you to confirm the booking.
The accommodation is free but there is a fee of £110 per stay to cover our costs which includes cleaning and linen hire.
Business /organisation name: The Mix Coffee House & Bar
18 The Strand, Dawlish, Devon, EX79PS
Tel: 01626 439475
We are two local ladies from Dawlish, who have been friends for over 10 years. Wanting to bring something new to the town, we hatched a plan!
With a love for all things booze and baking, we want to encourage people to indulge in our libations! Offering an array of in house baked treats, delicious drinks and some small bites to enjoy with your tipple!
Vegan & gluten free goodies available.
Business /organisation name: Totnes Carers Counselling
Little Priory Offices, 59 Fore Street, Totnes, TQ9 5NJ
Tel: 07517 383893
We provide low-cost counselling to unpaid, adult carers. We offer in-person sessions from our premises in Totnes and online and telephone counselling to carers throughout Devon.